Understand what information we collect, why we collect it, and how are we using it.
- Date Last Revised: Sep 8, 2023
Superglow Inc, Inc. (the “Company”) is committed to maintaining the accuracy, confidentiality and security of the personal data that the Company collects from or about you, whether it is collected via this Internet website (the “Website”), through a software program or application (an “App”), or other such means.
- To provide a consistent policy statement and guidelines for the collection, processing, storage, transfer, and use of personal data that the Company collects from or about you at this Website.
- To inform you of the principles under which the Company processes personal data collected at this Website.
If you are unsure which of the Company’s privacy policies applies to you, please contact the Company for more information at:
Except as otherwise defined in this Policy, capitalized terms have the meanings set forth herein.
- “Agent” means a third-party organization that performs tasks on behalf of and under the instructions of the Company.
- “Customer” means a customer of the Company who has retained the Company to provide them location based supply chain visibility information.
- “Identifiable natural person” means a person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
- “Non-Agent third party” means any third party that is not an Agent.
- “Personal data” means any information about an identified or identifiable natural person.
Collection and Use of Personal Data
By installing the following application or software onto your computer or mobile device, you hereby consent to the Company’s collection, use, and disclosure of certain information which may, under some jurisdictions, be considered personal data.
- Glow App: This app is designed to be used and installed on cell phones or other similar cellular connected mobile devices. This app is designed to collect and transmit to Company the location of the mobile device on which the app is installed. The location data is collected through the device’s GPS system and transmitted to Company when the app is running and the user is considered to be in the process of transporting goods for a Customer.
The location data is composed of the device’s latitude, longitude, altitude, and heading, as well as a measure of the accuracy of that data. In addition to location data, the Glow App also collects some information about the phone for verification and diagnostic purposes. This information may include the phone’s number, the type of phone, including make, model, and OS, the phone’s state and battery, and language and region codes. No identifying information, such as name or email address, is collected by the app.
The location data is used by Company to provide tracking information on the present location of goods being transported by Customers. The location data is not used for any other purpose. You may uninstall the app at any time or disable its access to your mobile device’s GPS, however, this will prevent Customer from being able to accurately track the movement of goods you may be transporting on their behalf.
By submitting personal data to the Company at this Website, you hereby consent to the Company’s collection, use and disclosure of such personal data.
Subject to your rights, if any, to limit the Company’s use and disclosure of personal data, the Company collects and uses personal data provided by you through this Website for the following purposes:
Any information you give us through this website may be transmitted to servers outside the country where the information is entered, and may be used, stored, and processed outside the country where it was entered. As you browse our Website, our servers may collect information about your visit. For example, to help us better serve you and improve our site, we may monitor statistics such as how many people visit our Website, which pages people visit on our Website, and which browsers people use to visit our Website.
The Company may also collect and use personal data that you submit at our Website to communicate with you, better understand your needs, and to provide you with better service. For example, when you visit our websites, or send e-mails to the Company, you are communicating with us electronically and may be submitting personal data to the Company. We may use this personal data to communicate with you either electronically, by e-mail, or using other means.
To help the Company improve your experience on our Website the Company may also track your use of our Website.
When the Company collects personal data, the Company uses that for business purposes only. If you voluntarily provide personal data to the Company, the Company may use that information to send you products, information, or services. In order to do this, the Company may when necessary share information with business partners, financial institutions, shipping companies, postal authorities, or government.
The Company also may use and disclose your personal data:
- To the extent required to respond to a legal or ethical obligation.
- To the extent necessary to meet national security, public interest or law enforcement obligations.
- To the extent expressly permitted by an applicable law, rule or regulation.
Of course, you may choose not to provide Company with personal data. However, this choice may prevent Company from providing you with the product, service or information you requested or that could be offered to you. Additionally, the Company collects or may collect personal data to conduct the business of the Company and comply with applicable laws, rules and regulations.
The Company may use your personal data as set forth in this Policy (or any other Company policy, as applicable), and for any other purposes for which your consent is required under applicable law so long as the Company obtains your consent. The Company may use your personal data without your knowledge or consent where the Company is permitted or required to do so under applicable law.
Additionally, where the Company is permitted to do so under applicable law, the Company may share your personal data with its subsidiaries, affiliates, employees, contractors, consultants and other parties who assist the Company including, without limitation, parties that provide information technology and data processing services to the Company with respect to the operation of its businesses.
Where the Company is permitted to do so under applicable law, the Company (including its international subsidiaries and affiliates) may transfer or provide your personal data to Company subsidiaries, affiliates or third parties both in and outside of the nation where you reside.
Additionally, your personal data may be disclosed as required by applicable law, to comply with a court order, subpoena, warrant or other legal process, or where the personal data is publicly available (unless otherwise restricted by applicable law).
From Other Sources
If you consent, your location information may be tracked using an app installed on a mobile device (as described elsewhere in this Policy), an onboard electronic logging device, or through cell tower triangulation.
Where location data is obtained through cell tower triangulation, you will be asked to reaffirm your consent at periodic intervals to your location data being obtained in this manner. Information collected consists of your location data, in the form of latitude and longitude coordinates, your cell phone number, and the identity of your cell phone provider. Other identifying information, such as name or address, is not collected.
You can withdraw your consent at any time, either by indicating you do not consent when asked to reaffirm consent, not responding to a message asking you to reaffirm consent, responding to a message with the word “stop”, or by contacting the Company directly. Withdrawing your consent will result in your location information not being collected or shared with Customer, which will prevent Customer from being able to accurately track the movement of goods you may be transporting on their behalf.
Even after you have consented to the Company’s collection and use of your personal data and submitted personal data to the Company, you may opt-out of having your personal data collected or used by the Company by contacting the Company. Please note that in order to fulfill certain obligations, we may need to continue sending you notices or other important information concerning any orders or services you request.
You may contact the Company at:
Processing of Personal Data
Personal data will be collected, stored, processed and transmitted in accordance with the Company’s established policies and applicable federal, state, local and foreign laws, rules and regulations.
The principles of the Company with respect to the processing of personal data are as follows:
- Personal data will be processed fairly and lawfully.
- Personal data will be collected for specified, explicit, and legitimate purposes and not further processed for incompatible purposes.
- Personal data collected by the Company will be adequate, relevant, and not excessive in relation to the purposes for which it is collected.
- Personal data collected by the Company will be accurate and, where necessary, kept up to date.
- Personal data collected by the Company will be retained as identifiable data for no longer than necessary to serve the purposes for which the personal data was collected.
If the Company engages in the processing of personal data for purposes other than those specified in this Policy, the Company will provide notice of these changes, the purposes for which the personal data will be used, and the recipients of personal data.
Transfers of Personal data
The Company may transfer your personal data in connection with an asset sale, acquisition, merger, consolidation, reorganization, divestiture, stock sale, purchase of part or all of the assets of the Company or any of its subsidiaries or affiliates, or other transaction, or by way of assignment (whether by operation of law or otherwise) in connection with any such or similar transaction or in connection with the administration of a bankruptcy estate. In such event, your personal data may become the property of the successor and will be subject to the successor’s privacy policies.
The Company will take reasonable steps to protect the personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, and destruction, and will take all useful precautions with regard to the nature of the data and the risks of the processing, to preserve the security of the data and, in particular, prevent its alteration and damage or access by non-authorized third parties. The Company has put in place appropriate technical, physical, and organizational procedures and security measures to safeguard and secure the personal data from destruction, loss, alteration, unauthorized access or disclosure, or other forms of unauthorized or unlawful processing commensurate with the risks posed by the particular type of processing, the nature of the personal data and in accordance with applicable law and applicable guidelines, and taking into consideration the cost of implementing such measures.
The Company also limits access to its systems that hold personal data to authorized Company personnel who are provided access through a password protection system. Access to personal data is limited to Company personnel who have a need to know such information for purposes of performing their job functions or as otherwise permitted under this Policy.
The Company cannot guarantee the security of personal data on or transmitted via the Internet.
Upon request by you, the Company will grant you reasonable access to your personal data. Except where your rights are limited by applicable law (e.g., where necessary to safeguard national security, defense, or public security, for the prevention and detection of crime, or to safeguard an important economic or financial interest of the nation in which you reside, the employee, or the rights and freedoms of others, for the purpose of scientific research or statistical purposes, provided that the data is not used for making decisions that relate to a particular individual), such access will include:
- Confirmation as to whether or not your personal data is being processed and, if so, information as to the purposes of the processing, the categories of personal data processed, and the recipients (or categories of recipients) of the personal data.
- Communication in intelligible form of the personal data undergoing processing and information as to its source.
- Details of the logic involved in any automatic processing of the personal data.
The Company will permit you to correct, amend or delete inaccurate or incomplete personal data, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated.
The Company will use a self-assessment approach to verify compliance with this Policy and periodically verify that the Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, implemented and accessible.
If you believe that your personal data has been processed or disclosed in violation of this Policy, the Company encourages you to raise any concerns using the contact information provided in this Policy. The Company will investigate and attempt to resolve any complaints and disputes regarding use and disclosure of personal data.
Changes to this Policy
This Policy may be amended from time to time, consistent with the requirements of applicable law.
- Date Last Revised: Sep 8, 2023